Your Business Runs Better
When IT Just Works
Flat monthly fee. No surprises. No in-house headcount. Reliable IT helpdesk, virtual assistant, and back-office support โ managed by a senior IT professional with 20 years of experience.
20-minute call ยท No obligation ยท No hard sell
Your business is losing time and money
to IT and admin that never gets fixed
Most small businesses can\’t afford full-time IT or admin staff โ but they pay the price every week in lost hours, frustrated teams, and problems that keep coming back.
IT problems that drag on
Password resets, software issues, and device failures eating hours and pulling your team away from real work.
Inboxes nobody manages
Customer enquiries going unanswered, emails falling through the cracks, follow-ups that never happen.
Admin that piles up
Data entry, scheduling, CRM updates โ essential but time-consuming work always at the bottom of the list.
No budget for staff
A full-time IT or admin hire isn\’t viable โ but the problems they\’d solve are costing you more every week.
Three packages. Everything covered.
One flat monthly fee.
Designed around the real needs of growing businesses worldwide. No hourly billing. No lock-in. Cancel with 30 days notice.
Package 01
Support Desk
Managed IT helpdesk and customer support for businesses with no dedicated technical function.
- Tier 1 IT helpdesk โ unlimited tickets
- Password resets and user management
- Software and device troubleshooting
- Customer email and chat management
- 4-hour response SLA (business hours)
- Freshdesk ticketing system included
- Monthly service report
Package 02
Operations Assistant
A dedicated VA handling your admin, scheduling, and back-office operations 20 hours a week.
- Dedicated VA โ 20 hours per week
- Email inbox and calendar management
- Data entry and CRM updates
- Bookkeeping prep and reporting
- Document management and filing
- Shared ClickUp task workspace
- Monthly activity summary
Package 03
Growth Ops
Our complete package โ IT helpdesk, customer support, and VA all in one. Full operational cover.
- Everything in Support Desk
- Everything in Operations Assistant
- Dedicated 2-person offshore team
- 2-hour priority response SLA
- Monthly founder review call
- Single point of accountability
Up and running in 48 hours
From first call to fully operational โ faster than you\’d expect.
Book a free call
20-minute discovery call to understand your business and identify the right package for you.
30-day pilot
We propose a reduced-rate pilot so you can see real value before any long-term commitment.
Meet your team
Your dedicated support person is briefed and live within 48 hours of your first payment.
You focus on growth
IT, admin, and customer support handled. You get time back. Monthly reviews keep everything sharp.
Not a call centre. Not a faceless platform.
A proper managed service.
Every client works directly with Henry Warren โ personal accountability, not a ticket queue.
Senior-led from day one
Henry personally oversees every account. You deal with the founder, not a junior account manager.
Global delivery
Built for growing businesses worldwide. Flexible scheduling across multiple time zones.
Month-to-month
30-day notice to cancel. No lock-ins. You stay because the service is good โ not because you\’re trapped.
Fast response
SLA-backed response times, dedicated ticketing, and a team briefed on your business from day one.
Stop losing time to IT problems
and admin that never ends
Book a free 20-minute discovery call. We\’ll talk through your pain points and suggest the right package โ no obligation, no hard sell.
Book Your Free Discovery CallNo contracts ยท No pressure ยท Cancel anytime
